Client Feedback: Good meeting with Alastair. Potential to move forward
Helen Dowling
Client Feedback: Very good meeting with Chris. Think they might move forward
Client Feedback: Good appointment – thank you
Client Feedback: I have had the meeting and it went very well 😊
Client Feedback: Good meeting and follow-up booked
Client Feedback: Just for feedback we have taken the above client on 😊
One small habit that can dramatically improve your sales follow-up
When you’re speaking to a potential client—whether it’s over the phone, Zoom, or Teams—there’s one simple thing that makes all the difference: 📅 Get the next step booked in the diary. You’d be surprised how often this doesn’t happen.People end the call saying they’ll “send over a proposal” or “follow up next week”… but without … Read more
Why We Say “No” (Even When We’d Love to Say “Yes”)
Over the past few days, we’ve turned down a couple of potential clients. Now, saying “no” is never something we enjoy doing. After all, we’re in business to help people grow theirs. But in these cases, the fees offered were far below our standard rates. And here’s the thing: it wasn’t about us not liking … Read more
How to reduce no-shows to your appointments (our proven process)
How do you reduce the chances of a prospect not turning up to a booked appointment? It’s one of the biggest frustrations in sales – everything’s set, your diary is full, and then… silence. No-show. After working on thousands of appointments for our clients, we’ve tested dozens of methods – and here are the ones … Read more
What does a lead really mean?
When it comes to lead generation, one thing becomes clear very quickly — not everyone defines a lead the same way. At Exceptional Thinking, a “lead” isn’t just a name or an email address. It’s not someone who’s filled in a form or connected on LinkedIn. To us, that’s just a contact — not a … Read more
