Helen Dowling

We all know LinkedIn is powerful – but most people only scratch the surface. It’s not just about finding ideal prospects (though that’s a huge win). The real magic happens when people connect back. Here’s why: 👉 Instant access to contact details. Many people list their email and mobile right there on their profile – … Read more

Most businesses say they “onboard” new clients. We’ve all heard it before – a handshake, a welcome email, and then you’re left wondering if you made the right decision. At Exceptional Thinking, we do onboarding differently. Over the years we’ve fine-tuned a system with around 20 behind-the-scenes steps to make sure our clients feel looked … Read more

Let’s be honest—most lead gen companies run a “kick-off” meeting, don’t they?The problem is, clients often tell us they spend hours educating their agency… only for the campaign to flop a few weeks later. That’s where we’re different. At Exceptional Thinking, our kick-off meeting isn’t a tick-box exercise. It’s the first step in an ongoing … Read more