When you’re speaking to a potential client—whether it’s over the phone, Zoom, or Teams—there’s one simple thing that makes all the difference:
📅 Get the next step booked in the diary.
You’d be surprised how often this doesn’t happen.
People end the call saying they’ll “send over a proposal” or “follow up next week”… but without a firm date, the momentum disappears.
Instead, take a moment before the call ends to lock in a follow-up—whether it’s a Zoom, Teams, or phone call. A scheduled time makes all the difference in keeping the conversation alive and moving forward.
Do you do this already? Has it made a difference for you?
And if you’re looking to get 3 to 6 qualified appointments in your diary each month, we’d love to help.
📞 Call us on 01386 298 042
📆 Or book a time directly in our diary:
https://www.exceptionalthinking.co.uk/contact/







